WiFi connected but no internet? Modem stuck in a restart loop? Windows won't connect? Local Canadian technicians diagnose and fix your TELUS-connected home network on the spot — so you don't spend hours on hold.
Book same-day help See what we fix🔧 Not sure what's wrong? Try the 60-second diagnostic →
Every service below maps to a real problem Canadians search for when their TELUS internet fails.
"Connected but no internet", random disconnections, modem restart loops, dead zones. We isolate whether it's your router, your device, or TELUS's line.
From $89TELUS WiFi Hub setup, replacement, placement optimization, factory resets done right, and full-reseal cable checks.
From $99TELUS Boost WiFi troubleshooting and multi-node mesh design for basements, home offices, and large or multi-floor homes.
From $129Laptop won't see or connect to your TELUS WiFi? We fix Windows 10/11 adapter, driver, and profile issues — phones, TVs, and printers too.
From $79Speed lower than your plan? We test line speed, WiFi vs. ethernet, and identify bottlenecks — so you only pay for upgrades you actually need.
From $89Patient, jargon-free in-home help for seniors: reconnecting devices, scam-call awareness, and a written cheat-sheet before we leave.
From $79Book online or chat with us. "WiFi connected but no internet" is enough — you don't need to know the technical terms.
A local, vetted technician arrives same or next day with the tools and common replacement hardware on hand.
We fix the issue, speed-test every room, and show you exactly what went wrong — in plain English.
Answer 3 quick questions and get your exact fix path — built from 1,900+ real home visits. No email needed.
Start the 60-second diagnosticWritten by Ryoma Wyles, our senior network engineer.
Written in plain English by our field technicians. If a guide doesn't solve it, we're one chat away.
WiFi connected but no internet
Internet keeps disconnecting
Modem keeps restarting
How to restart your modem (properly)
Is it an outage? Check in 2 minutes
Modem lights, explained
Slower than your plan?
In-home visits across Calgary & surrounding area. Remote help (chat & screen-share) available anywhere in Canada.
No hourly billing. No diagnostic fees that magically appear. If we can't fix it, the visit is free.
| Service | What's included | Price |
|---|---|---|
| Diagnostic visit | Full home network diagnosis + written report | $89 |
| Fix visit | Diagnosis + on-the-spot repair of most issues | $139 |
| Setup & optimization | New router/hub setup, WiFi placement, mesh install | $149 |
| Care plan | Unlimited remote help + 2 visits/yr + priority booking | $24/mo |
Hardware charged at cost if replacements are needed — we always ask first.
Tell us what's happening — we'll confirm your slot within 30 minutes during business hours.